Use serviceplus.cengage.com to place an order and manage order details, including shipment tracking and invoices. Need help in setting up/using your e-commerce account? Follow these instructions.

If online ordering through ServicePlus isn’t an option, customer service can assist.
To place a new order with customer service, or resolve issues with an existing order, call 866-848-5143 (Mon-Fri, 8am-6pm EST) or create a ticket at milady.com/support.

For CIMA‑related questions, training, and support, start with these resources:

• Attend Milady Office Hours for live answers to common questions and best practices.
• Visit the CIMA Help for Educators page for up‑to‑date tutorials, guides, and resources to support your school’s use of CIMA.

For additional CIMA training, implementation guidance, or program support, contact your Customer Success Manager, who partners with you to support your ongoing success with CIMA.

At Milady, we push the industry forward with high‑quality beauty education and support.

• Opening a new school? Let's get started.
• Switching from another provider? We'll make it easy.

Questions? Use our Milady Chatbot for general inquiries or join Milady Office Hours for live support.

Select a discipline below to view detailed product information.

• Cosmetology
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Please note: When viewing pricing, be aware that schools receive a discount off the list price.

For technical issues our Customer Service team is here to help.

• Submit a ticket at milady.com/support.
• Call Customer Service at 866-848-5143 (Mon–Fri, 8am–6pm EST)

For curriculum guidance, CIMA training, or program support, please close this window and select the option that best matches your needs above.