Up-to-date information and materials to support your positive CIMA experience.
Assignments & Tests
This is an important step as this is the course in which your seats will be made available.
Locating your Course ID is simple.
Step 1. Log into CIMA and open the desired course.
Step 2. Locate the Course ID in the URL bar. In the example below, the course ID is 857132.
Users & Seats
To Download the Matrix LMS App:
• Search Matrix LMS in your device’s App Store
• Type Milady for the .com domain/URL
• Select Milady CIMA as the portal
• Login using your CIMA login credentials
Video & Web Conferencing
Access to CIMA is granted on a single seat, single course basis. Payment of a single CIMA course access fee will enable only one student to access only one seat, for one specific course. Students may not transfer or share usernames or passwords. Institutions may not assign any seat to more than one student or re-assign any seat to another student, except as permitted in the Refunds/Transfers section below. Access to additional seats for additional courses will require payment of additional fees.
Duration of Access
The maximum duration of any CIMA course is two years. The exact duration of any particular course shall be specified by the offering institution at the time of seat purchase, and communicated to the student at the time of student enrollment. Enrolled students will have access to a CIMA course until the course end date, regardless of when they enrolled in the course.
CIMA purchases become non-refundable immediately upon the student accessing a course. Prior to access, institutions may receive a refund. After access, if a student unenrolls from a course within 30 days of the start of their institution’s program, the institution may transfer the unenrolled student’s seat to another student within the same course or discipline only, within 90 days of unenrollment.
To request a transfer, please submit a ticket on support.cengage.com and follow the on-screen instructions
Instructor resources are included in CIMA per seat pricing for institutions. Institutions receive access to CIMA instructor resources for the course(s) the institution selects immediately upon institution sign up, with the expectation that the institution promptly will purchase student seats. If the institution does not purchase student seats within 90 days of receiving access to instructor resources, the institution will be charged for the instructor resources at the price listed for each course on milady.com at the time of the charge.
Our collection and use of information regarding your use of CIMA is governed by the Cengage Privacy Notice located at https://www.cengagegroup.com/privacy/notice/
Last Updated April 4th 2022
Connect With Your CIMA Training Specialist
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2/4 Year Colleges: All US States
High School: All US States
Getting Started with CIMA
- Redeem CIMA Course Access Code
- User Enrollment
- Creating User Accounts
- Adding School Faculty to Your CIMA Course
- SAP Report
- Grades by Learner Name
- Grades by Learner Name: Exams
- Course Attendance
- Missing Assignments by Learner Name
- Viewing Your Students Total Time in Course
- Available Seat Report
- Learners Waitlisted
- Managing Passwords for All Users
- Editing Learners Profiles
- View Number of Taken and Available CIMA Seats
- How to Print a List of Learner Usernames and Passwords
- Learner Status: Marking a Learner as Completed Course
- Learner Status: Deactivating and Reactivating a Learner
- Learner Status: Archive Learner
- Controlling and Rearranging Your Course Content
- Creating Assessments
- Using the Safe Exam Browser Feature
- Set Exam Password Protect
- Setting Due Dates
- Bulk Edit CIMA Due Dates
- Enable Test Retake