Milady
Business Fundamentals Links
Business Fundamentals for Salon & Spa Professionals
 


What Folks Are Saying

“Education of young adults has been evolving for many generations and I have been part of this development for more then 50 years. (Education was my major in college.) Business Fundamentals is the best program we at LaBaron have implemented because it not only gives a script for the students to communicate and educate their clients, it emphasizes the importance of one added service; plus follows the development of the instructors as they teach the 12 lessons in a way that keeps everyone enthusiastic and motivated”. – Lois Wroble, Owner of LaBaron Hairdressing Academy

“In the past year, our schools have experienced a 21%increase in clinic revenue and a 263%increase in retail revenue.We attribute this increase to a renewed focus on delivering quality customer service by both students and instructors, improved internal promotion in our student salon, and the addition of the Business Fundamentals training program to our curriculum. The Business Fundamentals program, which includes exceptional customer support, has made a dramatic impact on this significant success.” – Gary Yasuda, President, Milan Institute

"Business Fundamentals has been very influential in creating excitement in the classroom with my students. They have taken on the challenges offered to them through goal setting and the principle of "Up-selling". Our makeup sales have gone up and the client communication has been wonderful with the concept of the Needs Assessment. Thank you for your support and guidence.”
– Valerie Costantini, Head Instructor of Esthetics at JerryLee Beauty College

Success Stories

“Shawna has really utilized the business fundamentals system. Prior to the course she already had the makings of a great stylist but armed with the system she has really blossomed. She has been the top seller of retail 2 months in a row, her client base is much more than 10, she plays the booking game daily and is great at rebooking clients. Shawna also shares her knowledge with the other students. I am very proud of her!”

“Kathryn has not yet had the 12 lessons but has managed to bring into school more than 10 clients and practices the Needs Assesment with all of them. I can't wait to see what she does after she takes the course.”

  • Tana – Massage Therapist – $30,864.57 (annual increase)
  • Amy – Hairdresser – $23,045.83 (annual increase)
  • Janet – Esthetician – $33,714.57 (annual increase)

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www.milady.cengage.com | 800.998.7498