See CIMA ExamReady™ in Action - Milady
Get Support

Get Support

Milady Support
Call 866-848-5143 (Mon-Fri, 8am–6pm EST) or create a ticket at milady.com/support to request an order with customer service and resolve order issues. To place your own order online, get tracking information or an invoice for any order, visit serviceplus.cengage.com.

Milady Support Resources
Attend Milady Office Hours for assistance with curriculum solutions, product information, and pricing. Or, chat with our Milady chatbot for help with general questions.

CIMA Support
Call 866-848-5143 - Option 2 (Mon-Fri, 8am–7pm EST), submit a ticket, or visit the CIMA Help page.

Login/Redeem Code

Login/Redeem Code

Milady CIMA
Access your CIMA course(s) here.

Redeem CIMA Access Code
Enroll in your CIMA course(s) by redeeming the access code.

Milady Training
Access online courses, including the RISE Certification.

✕
✕

See CIMA ExamReady™ in Action

✕

Contents

  1. Hair Removal History and Careers
  2. Anatomy and Physiology of the Skin and Hair
  3. Disorders and Diseases of the Skin and Hair
  4. Client Safety and Infection Control
  5. Basic Concepts of Electricity
  6. Hair Removal: Electrolysis
  7. Hair Removal: Laser and IPL
  8. Hair Removal: Waxing
  9. Hair Removal: Sugaring
  10. Hair Removal: Threading
  11. Building a Hair Removal Business
✕

Contents

  1. Eyelash Extension History and Careers
  2. Eye and Eyelash Anatomy and Physiology
  3. Disorders, Diseases, and Allergies of the Eye Area
  4. Client Safety and Infection Control
  5. Tools, Products, and Ingredients
  6. Eyelash Extension Application
  7. Eyelash and Eyebrow Chemical Services
  8. Building an Eyelash Business
✕
  1. The Professional Educator
  2. Study and Testing Skills
  3. Learner Characteristics and Learning Principles
  4. Methods of Teaching and Learning
  5. Program Development and Lesson Planning
  6. Educational Aids and Technology
  7. Communicating Confidently
  8. Effective Presentations
  9. Classroom Management and Supervision
  1. Challenges to Learning
  2. Assessing Progress and Advising Students
  3. Success Strategies for Students
  4. The Student Salon
  5. Learning is a Laughing Matter
  6. Student Retention
  7. Teams at Work
  8. Employment Preparation and Business Fundamentals
  9. Evaluating Professional Performance
✕
Cosmetology
  1. History and Career Opportunities
  2. General Anatomy and Physiology
  3. Skin Structure, Growth, and Nutrition
  4. Skin Conditions, Disorders and Diseases
  5. Nail Structure and Growth
  6. Nail Conditions, Disorders and Diseases
  7. Hair and Scalp Properties
  8. Hair and Scalp Conditions, Disorders and Diseases
  9. Principles of Hair Design
  10. Scalp Care, Shampooing, and Conditioning
  11. Haircutting
  12. Hairstyling
  13. Braiding and Braid Extensions
  14. Wigs and Hair Additions
  15. Chemical Texture Services
  16. Haircoloring
  17. Hair Removal
  18. Facials
  19. Makeup
  20. Manicuring
  21. Pedicuring
  22. Nail Tips and Wraps
  23. Liquid and Powder Nail Enhancements
  24. Light Cured Gels
Foundations
  1. Life Skills
  2. Professional Image
  3. Communicating for Success
  4. The Healthy Professional
  5. Infection Control
  6. Chemistry and Chemical Safety
  7. Electricity and Electrical Safety
  8. Career Planning
  9. On the Job
  10. The Beauty Business
✕
Barbering
  1. History and Career Opportunities
  2. General Anatomy and Physiology
  3. Skin Structure and Growth
  4. Skin Disorders and Diseases
  5. Hair and Scalp Properties
  6. Hair and Scalp Disorders and Diseases
  7. Principles of Hair Design
  8. Hair and Service Preparation
  9. Haircutting
  10. Hairstyling
  11. Facial Treatments
  12. Shaving
  13. Facial Hair Design Services
  14. Chemical Texture Services
  15. Haircoloring
  16. Hair Loss Services

Appendix: Nail Care and Services

Foundations
  1. Life Skills
  2. Professional Image
  3. Communicating for Success
  4. The Healthy Professional
  5. Infection Control
  6. Chemistry and Chemical Safety
  7. Electricity and Electrical Safety
  8. Career Planning
  9. On the Job
  10. The Beauty Business
✕
Contents
  1. Client Safety & Infection Control
  2. Advanced Histology of the Skin
  3. The Impact of Hormones on the Skin
  4. Anatomy and Physiology
  5. Chemistry and Biochemistry
  6. Laser, Light Energy, and Radiofrequency Therapies
  7. Skin Analysis: Skin Typing and Disorders of the Skin
  8. The Impact of Skin Care Products and Ingredients on the Skin
  9. Botanicals and Aromatherapy
  10. Working in a Medical Setting
  11. Medical Terminology and Pharmacology
  12. The Esthetician’s Role in Pre- and Post- Medical Treatments
  13. Exfoliation, Extractions, and Masks
  14. Exfoliation Devices
  15. Advanced Skin Care Massage
  16. Lasers and Light Treatments
  17. Skin Tightening and Non-Invasive Body Contouring
  18. Skin Needling
  19. Advanced Hair Removal
  20. Advanced Makeup
  21. Body Treatments in the Spa
  22. Complementary and Alternative Healing Therapies
  23. Ayurveda Theory and Treatments
  24. Professionalism and Business
Procedures
  1. Proper Hand Washing
  2. Cleaning and Disinfecting Tools, Equipment and Surfaces 
  3. Policy and Procedure for Operating Autoclaves
  4. Blood Exposure Protocol
  5. Cleansing the Face with Product
  6. Powder Alginate Mask
  7. Extractions
  8. AHA Treatment
  9. Jessner’s Solution or 20% BHA Treatment
  10. Crytsal-Free Microdermabrasion (Diamond Tip)
  11. Hydrodermabrasion
  12. Ultrasonic Facial
  13. Dermaplaning
  14. Stone Massage for the Face
  15. Foot Reflexology Massage
  16. Manual Lymphatic Drainage Massage
  17. IPL/BBL Photorejuvenation
  18. Laser Hair Removal Treatment
  19. LED Skin Treatment
  20. Non-Ablative Laser Rejuvenation (Collagen Synthesis)
  21. Microcurrent Facial Treatment
  22. Radio Frequency Facial Treatment
  23. Cosmetic Microneedling
  24. Brazilian Wax with Hard Wax (Female Anatomy)
  25. Brazilian Wax with Hard Wax (Male Anatomy)
  26. Hand Sugaring on the Legs
  27. Airbrush/Camouflage Makeup
  28. Dry Exfoliation with Mud Mask
  29. Seaweed Body Wrap
  30. Herbal Body Wrap
  31. Slimming Body Wrap (Contour Wrap)
  32. Reiki Gemstone Facial
  33. Basic Marma Point Facial
✕
Jennette Sagraves

Sr. Director of Sales
jennette.sagraves@cengage.com

Heather Cramer

Sales Manager
Region: All US States
heather.cramer@cengage.com

Karen Harris

Executive National Account Manager
States: CA
karen.harris@cengage.com

Kristina Santoro

Senior Account Manager
States: DC, HI, NE, NJ, NM, NY, OH, RI, SC
kristina.santoro@cengage.com

Michael Krisanda
Michael Krisanda

Account Manager
States: AZ, CO, CT, ID, KY, MD, ME, MS, NH, NV, UT, WA, WI, WV
michael.krisanda@cengage.com

Justine Harpster
Justine Harpster

Account Manager
States: FL, VT
justine.harpster@cengage.com

amy rawcliffe
Amy Rawcliffe

Account Manager
States: AR, DE, IA, IL, MI, NC, OR, PA, SD, WY
amy.rawcliffe@cengage.com

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com

✕
Jennette Sagraves

Sr. Director of Sales
jennette.sagraves@cengage.com

Karen Tracey
Karen Tracey

Sales Supervisor, K12
States: AK, AL, AR, CA, CT, FL, HI, IA, KS, LA, MA, ME, MT, ND, NE, NV, NY, OK, SD, VT, WA, WI, WY
karen.tracey@cengage.com

Nora Payne
Nora Payne

Account Manager, K12
States: DC, DE, GA, ID, IN, MI, MN, MS, NJ, NM, OH, OR, PA, RI, UT
nora.payne@cengage.com

Megan Schmeal

Account Manager, K12
States: AZ, CO, IL, KY, MD, MO, NC, NH, SC, TN, TX, VA, WV
Megan.schmeal@cengage.com

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com

✕
Jennette Sagraves

Sr. Director of Sales
jennette.sagraves@cengage.com

Kaitlyn Marsh

Account Manager

Region: AK, AR, AZ, CA, CO, DC, FL, HI, ID, KY, LA, ME, MN, MO, MS, NC, NE, NM, PA, SC, SD, VA, WA, WI, WV, WY
kaitlyn.marsh@cengage.com

Melissa Kaeslin

Executive Account Manager
Region: AL, CT, DE, GA, IL, IN, IA, KS, MA, MD, MI, MT, NV, NH, NJ, NY, ND, OH, OK, OR, RI, TN, TX, UT, VT
melissa.kaeslin@cengage.com

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
laura.salazar@cengage.com

✕
Jennette Sagraves

Sr. Director of Sales
jennette.sagraves@cengage.com

Justine Harpster
Justine Harpster

Account Manager
Region: All US States
justine.harpster@cengage.com

✕
Jennette Sagraves

Sr. Director of Sales
jennette.sagraves@cengage.com

Heather Cramer

Sales Manager

Region: All US States
heather.cramer@cengage.com

✕
To place a new order with customer service, or resolve issues with an existing order, call 866-848-5143 (Mon-Fri, 8am-6pm EST) or create a ticket at milady.com/support.
✕
To place a new order with customer service, or resolve issues with an existing order, call 866-848-5143 (Mon-Fri, 8am-6pm EST) or create a ticket at milady.com/support.
To place your own order online, get tracking information, or an invoice for any order, visit serviceplus.cengage.com.

Need help in setting up/using your e-commerce account? Follow these instructions.

✕
At Milady, we push the industry forward. We provide the highest quality beauty education resources and support to help you thrive in your career, and we are here to assist you every step of the way.

Questions? Our Milady Chatbot is here to assist with general inquiries.

✕
Select a discipline below to view detailed product information.

Please note: When viewing pricing, be aware that schools receive a discount off the list price.

Questions? Our Milady Chatbot is here to assist with general inquiries.

✕
For fastest CIMA support, please try the following:

 

✕
✕

Zero-Risk Student Pass Guarantee: Terms and Conditions

If a student meets the readiness criteria and still doesn't pass, we'll give you a complimentary seat for the same exam type. Terms include (but are not limited to):

  • Student used the CIMA ExamReady product intended for their state and program. View your state's exam requirements.
  • Minimum of 10 seats purchased from Milady/Cengage (can be across disciplines) between now and March 31, 2026.
  • Student must meet all “ready” parameters:
    • All mastery sections marked green.
    • 20+ hours spent in the course.
  • Exam taken within 90 days of graduation.
  • School submits the request form within 30 days of the failed exam.
  • Customizing ExamReady product invalidates this guarantee.
This offer is valid on all student seats purchased and activated from now until March 31, 2026.
✕

Find Your State’s Exam Requirements:

Prefer a downloadable PDF version? Access it here. 

NIC National Theory Exam

Alaska​
Arizona​
Arkansas (Cos, Esthetics, ​ Nails)​
Connecticut​
Delaware​
District of Columbia​
Hawaii​
Idaho​
Illinois (Barber, Esthetics)​
Iowa​

Kansas (Barber)​
Louisiana (Cos, Esthetics, ​ Nails)​
Maine​
Mississippi​
Missouri​
Montana​
Nebraska​
New Hampshire​
New Jersey​
New Mexico​
North Carolina​

North Dakota​
Oklahoma​
Rhode Island​
South Carolina​
South Dakota​
Utah​
Vermont​
Virginia​
Washington​
West Virginia​
Wisconsin​
Wyoming​

NIC National Theory Exam

Alaska​
Arizona​
Arkansas (Cos, Esthetics, ​ Nails)​
Connecticut​
Delaware​
District of Columbia​
Hawaii​
Idaho​
Illinois (Barber, Esthetics)​
Iowa​
Kansas (Barber)​
Louisiana (Cos, Esthetics, ​ Nails)​
Maine​
Mississippi​
Missouri​
Montana​
Nebraska​
New Hampshire​
New Jersey​
New Mexico​
North Carolina​
North Dakota​
Oklahoma​
Rhode Island​
South Carolina​
South Dakota​
Utah​
Vermont​
Virginia​
Washington​
West Virginia​
Wisconsin​
Wyoming​

PSI National Theory Exam

Alabama​
California​
Colorado​
Georgia​

Kentucky (Cos, Esthetics, Nails)​
Maryland​
Massachusetts​

Michigan​
Minnesota (Cos, Esthetics, Nails)​
Tennessee​

PSI National Theory Exam

Alabama​
California​
Colorado​
Georgia​
Kentucky (Cos, Esthetics, Nails)​
Maryland​
Massachusetts​
Michigan​
Minnesota (Cos, Esthetics, Nails)​
Tennessee​

State-Specific Exams

TDLR (Texas): Coming in December.​ ​

We'll be working on other state-specific versions in the coming year.

Disclaimer:

Exam providers and requirements can change. Please confirm with your state board to ensure you have the most current information. The chart lists the exam developer (e.g., NIC) for each state. In some cases, states use a separate exam administrator (such as ProV) to handle scheduling and delivery. Always confirm with your state board for the most accurate details. Information Last Updated: October 2025.